Privacy Policy
Effective date: July 12, 2026
RingBack ("we," "us," or "our") provides missed-call text-back services for small businesses. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website (getringback.co) and to our SMS messaging program.
Information we collect
- Contact information you provide — such as your name, email address, and phone number when you fill out a form on our website or contact us.
- Call and messaging information — when you call a phone number served by RingBack, we receive your phone number, the time of the call, and its status (answered or missed). If you exchange text messages with us, we receive the content of those messages.
- Basic website analytics — standard technical information such as browser type and pages visited.
How we use your information
- To send a text message acknowledging your missed call and to respond to your replies — the core function of our service.
- To respond to inquiries you send us through our website or by text.
- To operate, maintain, and improve our services.
- To comply with legal obligations, including honoring opt-out requests.
SMS consent and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with, sold to, or transferred to any third party. Information may be shared with subprocessors only as necessary to deliver messages (for example, our messaging carrier and platform providers) and never for their own marketing.
You receive text messages from us only because you initiated contact — by calling a business line served by RingBack or by submitting your details through our website. You can withdraw consent at any time by replying STOP to any message. Reply HELP for assistance.
Data sharing
We do not sell your personal information. We share information only with service providers who help us operate (such as telecommunications carriers and hosting providers), when required by law, or to protect our rights. These providers may use your information only to provide services to us.
Data retention
We retain call logs and message history only as long as needed to provide the service and meet legal requirements, after which they are deleted.
Your choices
- Reply STOP to any text message to stop receiving messages immediately.
- Contact us at patockjack@gmail.com to request access to or deletion of your personal information.
Children's privacy
Our services are intended for adults and businesses. We do not knowingly collect information from anyone under 13.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact us
Questions about this policy or your data: patockjack@gmail.com